Broomall, PA, July 23, 2010 - EBS, Inc., a Microsoft Certified Partner, today announced its partner forum on August 4, 2010, Registration 8:30 AM, Program 11:00 AM, breakfast served, in Microsoft’s Malvern, PA, offices to highlight the use and implementation strategy of Customer Relationship Management tools.
Financial Advisors, CPAs, Banks, and Insurance Agencies must drive down the costs of their internal processes and provide better customer service to grow their businesses in the face of strong competition. These challenges are causing financial services firms to change the way they manage operations and client relationships. With the right customer relationship management (CRM) solution, financial services firms will more effectively support their clients with more value-added services while streamlining processes and lowering costs.
Microsoft Dynamics® CRM provides holistic client information by pulling it from disparate data sources and then delivering it to users through prospecting and customer relationship management tools that are natural extensions of Microsoft Office system applications. And because it acts as an extension of familiar applications like Microsoft® Office and Outlook, CRM delivers lower training costs, broader user adoption, less application switching, higher productivity, greater mobility, and a faster return on investment than competing CRM products.
'Microsoft Dynamics® CRM is making the power of choice a reality for businesses around the world,' said Brad Wilson, general manager of Microsoft Dynamics® CRM at Microsoft. 'This enables us to deliver on Microsoft’s software plus services strategy and provide our CRM solutions with a great user experience and exceptional business value.'
EBS works closely with Microsoft Dynamics® CRM to create custom solutions. With twenty-three years of strategic and integration experience, EBS delivers specialized services, integrated, adaptable business management solutions to streamline processes across an entire business.
Microsoft Dynamics® is a line of financial, customer relationship and management solutions that helps businesses work more effectively, delivered through a network of channel partners.
Eastern Business Software, Inc., EBS, founded in 1992, is based in the western suburbs of Philadelphia. EBS is a Systems Integration company that works seamlessly with corporate management and provides a customized suite of services that includes consulting and internal IT services and business users to understand organizational needs and develop effective, efficient, and meaningful solutions.
For more information, please contact:
Chris Farias
Eastern Business Software, Inc
200 Lawrence Road, Suite 600
Broomall, PA 19008
610-355-1978,
cfarias@ebsoftware.com